INFORMATION SYSTEMS FUNCTIONAL SUPPORT
Individual Assignation Scheme
Monthly Service hours Scheme
It consists of providing the required knowledge and abilities to grant functional Support to diverse systems in operation of our Clients, by means of personnel with the necessary profile in direction to the client, functional knowledge of the operation and technical knowledge.
In this service, our involved professionals will apply the following aspects in the Clients required functions:
| Customer management. |
| Application of the functional knowledge, in order to support the processes involved in the information systems. |
| Technology management and supportrelate to the information system. |
| Capacity to generate new reach in the information systems that are supported. |
| Service level management. |
| Fulfillment in agreements with Clients. |
| Effective handshaking communication. |
| Detection of opportunity areas and expositions of quality circles. |